Delivery Information

Delivery During COVID-19 Period

Due to the overwhelming amount of orders we receive everyday, processing and delivering orders may take longer than usual, thus we kindly ask for your patience.

Delivery Services

Items may be sourced from different outlets, therefore each order received will take at least 3-5 business days to process; starting from the date of order. Delivery will take 5-10 business days, after the order process is complete.

Note: If you have not received your order after 10 business days, please contact us via Instragram Direct Message or Facebook message for a follow up.

Important: Orders made on Saturday afternoon and Sunday will be processed on the next business day (Monday) as the office will be closed.

Pick-Up Services

Some items may not be available at the chosen outlet for pick up, therefore each order received will take at least 3-5 business days to process; starting from the date of order. This is because the items are sourced from other outlets, and it needs to be transferred from the other outlet, to the chosen outlet (for pick up). Customers will be contacted once items are ready for pick up.

Note: If you have not been contacted after 7 business days regarding your order, please contact us via Instragram Direct Message or Facebook message for a follow up.

Important: Orders made on Saturday afternoon and Sunday will be processed on the next business day (Monday) as the office will be closed.

Pick-Up Location

• Nimanja Gadong

Address: Block H, Unit 5, Abdul Razak Complex, Gadong BA 2719, Bandar Seri Begawan, Brunei Darussalam (Same building as McDonald Gadong).
Pick-Up hours: 9am–8pm

• Nimanja Kuala Belait

Address: Unit 20, Block B, Lot 7065 Ground Floor and First Floor, Jalan Jaya Negara, Kuala Belait KA 1931 (One Area with DST/Netcom)
Pick-Up hours: 8am–6pm

• Nimanja One City Shopping Centre

Address: Unit G6, Ground Floor, Lot 42777, Kg. Sungai Hanching, Berakas.
Pick-Up hours: 10am–9pm

• Nimanja Sungai Tilong

Address: EDR No. 9965, Lot No.10791, No.367, Simpang 369, Kg. Sungai Tilong (Once Villa Mauri restaurant).
Pick-Up hours: 9am–8pm

• Nimanja Tanjung Bunut

Address: Unit 6, Ground Floor, Block C, Medan Tanjung Bunut, Jln Tanjung Bunut Kanan, BF2920 (Same building GongCha).
Pick-Up hours: 9am–8pm

Delivery Schedule & Charges

District	Orders BND50 & below	Orders above BND50	Delivery Times
Brunei-Muara	BND5 flat fee	FREE	5-10days Delays to be expected

District	Orders BND100 & below	Orders above BND100	Delivery Time
Tutong	BND10 flat fee	FREE	Tuesday & Saturday Order at least 1-2 Days earlier
Belait	BND10 flat fee	FREE	Tuesday & Saturday Order at least 1-2 Days earlier